● Failure to be courteous and respectful to clients, client family members and visitors;
● Using abusive language, rudeness, threatening, aggressive arguing or fighting with clients, client family members, client visitors, other employees, supervisors, managers, and vendors;
● Interfering with other employees while they are in the performance of their job responsibilities;
● Falsifying or misrepresenting the reason(s) underlying an application for leave of absence, sick leave or other time-off from work;
● No call, no show;
● Organization of or engaging in any gambling activity during working hours;
● Falsification, misrepresentation, or misuse of any Company form or report, including employment applications and time records;
● Failure to follow a Supervisor’s directive for job duties relating to client care or services, including disregarding the Supervisor’s instructions or failing to perform work assignments;
● Intentional or repeated infractions of Company policies or procedures;
● Misrepresentation of job position;
● Unauthorized use or disclosure of any confidential Company information;
● Leaving a client unattended or without authorization;
● Unauthorized use or disclosure of any client information, including but not limited to, client data, financial information, strategy information, and protected health information;
● No personal use of cell phone during shifts;
● Misuse or unauthorized removal of Company records, documents, or property from Company premises, including, but not limited to: copying or removal of any Company computer software, schedules, payroll data, financial documents, or client information;
● Damage to or misuse of Company property or the property of others;
● Unauthorized use of the telephone, copier, facsimile equipment, computer equipment, internet, stationary, residence/building security codes, Company-owned vehicles, equipment, postage meters, or Company-issued credit cards;
● Unauthorized or improper business expense and travel reimbursement claims;
● Visiting or socializing during work hours with co-workers, friends, family, members, relatives or any other person;
● Conducting personal business during working hours;
● Distribution or circulation of leaflets, pamphlets, circulars, cards or other literature during working hours or in work areas (working hours do not include break times or off-duty time and working areas do not include parking areas and other public outdoor areas);
● Failure to obtain prior authorization to post or remove materials from Company bulletin boards;
● Engaging in illegal or unethical activities;
● Working for or otherwise assisting a competitor in soliciting or otherwise interfering with the Company’s relationship with current clients or current employees;
● Possession of weapons, firearms, or ammunition on client or Company premises;
● Failing to maintain a clean and orderly workplace or failing to dispose of trash into the proper receptacles;