Pay Calculation
Your pay is calculated from the documentation submitted to our office. Your documentation should be completed daily for each shift. This can be done using the caregiver app or the telephony system. In situations where the caregiver app and telephony system are not working, you can submit hard copy flow sheets.
Documentation that is turned in late, missing or inaccurate affects your eligibility for the Company’s Quality Performance Bonus, as described above in the Compensation policy in this Handbook starting on page 36. If the need for hard copy flow sheets arise, they cannot be faxed into the office at any time. ALL HARD COPY FLOW SHEET DOCUMENTATION MUST BE WRITTEN IN BLACK OR BLUE INK, AND THE SAME PEN MUST BE USED FOR EMPLOYEE AND CLIENT SIGNATURES.