CC.4 - Changes in Client Status
Click here to access CC.4 - Changes in Client Status or view below.
Changes in Client Status
Any change in client condition - physical, emotional, cognitive or environmental - must be reported to the Supervisor as soon as the observation is made. During business hours, the employee should call the office and ask to speak to a Supervisor or Manager. After business hours, on weekends, and during holidays, the employee will again call the number for the Company office and report the change in condition to the On-Call designee.
Related Articles
(CC) Client Care Folder
Click here to access the (CC) Client Care Folder.
CC.7 - Client Feedback
Click here to access CC.7 - Client Feedback or view below. Client FeedbackSupervisory staff will be contacting clients regarding employee performance in their home. In addition we call you and the client regularly as well as perform numerous, ...
CC.6 - Client / Employee Concerns
Click here to access CC.6 - Client / Employee Concerns or view below. Client / Employee ConcernsThe Company’s clients are encouraged to express concerns and complaints freely, without risk of compromising care or services. Employees who work directly ...
CC.8 - Death of a Client
Click here to access CC.8 - Death of a Client or view below. Death of a Client Clients that reside within facilities (e.g., assisted living facility) In the event of the death of a client in a facility, you must follow the plan that is outlined and ...
CC.5 - Client Bill of Rights
Click here to access CC.5 - Client Bill of Rights or view below. Client Bill of Rights You are expected to be familiar with these rights and responsibilities and to preserve them.